Vacation Rental CRM & Lead Management
Automate flow with a conversion centric platform
Unified Inbox
Our unified inbox makes it easy to communicate at scale to prospective and current guests like never before. Manage all emails, texts, chats, and even direct OTA messaging all from one central area. These vacation rental CRM tools will improve the overall experience and even help your sales team close more deals.
Phone System & Scoring
An integral part of running a successful sales team is having access to tools that allow you to measure success & provide coaching. Not only does our phone system allow you to record and score calls, but it also improves efficiency with advanced vacation rental property booking software tools and KPI data sets.
Motivated Sales Team
As a Property Manager it’s important to motivate & inspire your sales agents to improve your bottom line and the overall impression of your organization. Throughout the Lead Management Center you’ll find agent KPIs, sales activity data, revenue generated, and even a Sales Leaderboard for peer motivation.
Triggers & Automation
Automate your company’s workflow with the document trigger system of our vacation rental management software. Deliver the right message to the right guest, every time. With a powerful automation center, you can send emails to increase residual bookings, as well as auto-generate e-signatures & guest welcome emails.
What’s included?
Unified Inbox
- Powerful Email Management
- Text Messaging Management & Blasting
- Direct OTA Messaging Management
Guest Traits & Segmentation
- Tag Guests by Favorite Activities
- Special Occasion Tagging
- Trouble or Issue Flags
- Email & Text Blasting Integration
Triggers & Automation
- Pre/Post Check-in Emails & Texts
- Guest Retention Blasting
E-Signatures
- Automated Rental Agreements
Notation
- Guest Flags & Tagging
- Guest Trait Logging
- Guest Notation
- Reservation Notation
Guest Reviews & Surveys
- Automate Guest Review Email/Text Blasting
- Automate Guest Surveys for Operational Improvements
Campaign Management
- Configure Email / Text Campaigns on System Data
- Measure Campaign Success with Powerful Reporting
Optional Add-ons
Phone System
- Agent Call Scoring
- Guest Data Popup
- Agent In-Call Efficiency Toolset
- Call Routing (Call Tree)
- Answering Rules
- Call Delegation
- Call Screening & Blocking
- Device Transfer Flip
- Automated Bulk Text Marketing
- Voicemail to Email
- CRM Integration
- Agent Motivator KPIs
- Powerful Reporting Suite