For over a decade, Hilton Head Properties Realty & Rentals has relied on Streamline’s vacation rental management software to keep their operations running smoothly. Terry Sundling, the owner of Hilton Head Properties, shares his journey from starting with just one property to growing their portfolio to 135 units. Here’s a closer look at how Streamline has supported their success and transformed their business.
A Smooth Start with Streamline
When Terry first reached out to Streamline, he had a clear goal in mind: to start strong and never have to move to another system.
“We called to start the business, and when they asked how many properties we’d be onboarding, my response was one,” Terry recalls. “There was a lot of laughter in the background.” Despite starting with only one property, the onboarding process was seamless. Streamline’s team spent significant time helping Terry and his team get the right systems in place from day one.
“We were ground up, starting on day one, and onboarding that first property was pretty quick,” Terry explains. “We had multiple calls back, asking for help with the second and third properties, and the team was always helpful.”
Breezeway: A Game-Changer for Maintenance
One of the standout features that Terry and his team can’t live without is Breezeway, which integrates with Streamline. While they initially relied on outdated paper-based systems for property checks, Breezeway transformed their maintenance operations.
“We had used another company at one point, but it just didn’t work for us,” Terry says.
“I was really leery about doing anything else after that. But Breezeway changed our life.”
As someone deeply involved in maintenance, Terry can confidently say that Breezeway has been a game-changer for the company, improving communication and efficiency in ways they didn’t expect.
Streamline in Three Words
When asked to describe Streamline in three words, Terry says, “Helpful. Couldn’t live without.” For Hilton Head Properties Realty & Rentals, Streamline has become an indispensable part of their daily operations. The software helps them stay organized, manage their growing portfolio, and ensure they provide top-notch service to their clients.
Terry’s team relies on Streamline’s platform every day to manage their properties, and without it, their day-to-day operations would be much more challenging. Streamline continues to be a trusted partner in their success story.
If you’re looking to streamline your own vacation rental business, consider how Streamline’s solutions can help you grow and thrive just like Hilton Head Properties Realty & Rentals has for the past ten years.
Ready to elevate your property management business? Contact us to see how Streamline can transform your operations.