Meet Vanessa Giarratano, the powerhouse behind Blu Vacation Rentals in Miami Beach, Florida. Since founding her property management company in 2019, Vanessa has grown her portfolio to 41 properties. And with Streamline by her side, she’s been able to provide top-notch service to her clients while making her business run smoother than ever. Here’s how Streamline’s vacation rental software has made a difference for her.
Streamline: A Reliable Business Partner
Vanessa calls Streamline “the most reliable system” she’s ever worked with. “I’ve never had an issue where the system was down. It’s always up and running,” she says. For a business that needs to run like clockwork, Streamline’s dependability has been a game-changer. And it’s not just about reliability – Streamline’s commitment to innovation has kept Vanessa excited. “There’s always something new – new features, updates, improvements. It’s a software that keeps evolving to meet our needs,” she adds.
Dynamic Pricing & RingCentral Integration: The Power Duo
When it comes to managing bookings and revenue, Streamline’s dynamic pricing tool is Vanessa’s secret weapon. “I’m constantly adjusting prices, and I can see the results almost immediately. When I make a change, the bookings come in,” she says. This real-time impact helps her stay on top of the competitive Miami Beach market.
But that’s not all. Vanessa also loves how Streamline integrates with RingCentral. “I get a pop-up notification with who’s calling, and I don’t have to juggle multiple systems. It’s so practical,” she explains. The integration makes managing calls and messages a breeze, allowing her to focus on what matters most: her guests.
Onboarding: Smooth and Seamless
When Vanessa first transitioned to Streamline in 2018, she was impressed with how smooth the onboarding process was. “It took about two months, but it was so easy,” she recalls. With training videos available to review at her own pace, she never felt left behind and was able to learn at her own speed. The support was there when she needed it, making the switch to Streamline a stress-free experience.
Tackling Chargebacks Like a Pro
Miami Beach presents its own set of challenges, one of which is chargebacks. But with Streamline’s communication tools, Vanessa has found a way to tackle this issue head-on. “I set up automatic emails to get more information from guests, which helps me avoid chargebacks,” she explains. Streamline’s ability to streamline communication has been a huge asset in minimizing disputes and protecting her bottom line.
Streamline in Three Words: Modern, Dynamic, Reliable
When asked to describe Streamline in three words, Vanessa doesn’t hesitate. “Modern, dynamic, and reliable,” she says. Those three words capture exactly what she loves about Streamline: it’s a forward-thinking platform that understands the needs of property managers in today’s fast-paced world.
Why Streamline? The User Feedback That Sold Her
Vanessa didn’t make her decision to go with Streamline lightly. She did her homework, comparing various property management software options. But it was the glowing feedback from current users that really convinced her. “Everybody I talked to who was using Streamline had nothing but positive things to say. I didn’t hear any complaints. That’s what sealed the deal for me,” she shares.